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Learn why QuickBooks keeps crashing and doable fixes

 

QuickBooks is an easy-to-use bookkeeping software due to its interface and its wide variety of features. Unfortunately, QuickBooks keeps crashing due to internal issues, which gives users a bad experience. If you also face random crashes on your QB, read this blog till the end to learn the causes of the crashes and methods to avoid them in the future.

Get this issue quickly fixed by contacting our QB support team available at +1-855-856-0042 for assistance.

Primary triggers for the QuickBooks crashing issue

You might sometimes face frequent crashes in QB, which makes operating the software annoying and inconvenient. The reasons for unexpected crashes in QuickBooks are mentioned below-

  • QuickBooks fails to run the QBWUSER.ini file during its launch due to damaged or corrupted data in the file.
  • Your system specifications are too low to run QBDT efficiently and perform the accounting tasks.
  • Internal glitches in QB hinder its functions, causing the software to freeze or crash abruptly during accounting tasks.

Reliable methods to fix QuickBooks com error crash

You cannot use QB efficiently until you fix the issues, as the software will randomly crash during the accounting tasks, which might damage the data. You can rectify the problem by applying the techniques mentioned below-

Solution 1- Ensure your system specifications comply with the minimum QB requirements

QuickBooks can malfunction and eventually crash if you run it on a system with low specifications. QB has certain requirements to run efficiently on a computer and the lack of the required system specifications can lead to frequent crashes. You must check your system specifications and compare them with the QB requirements to see if this is the cause of the frequent crashes. Use these steps-

  1. Go to the control panel on your system and click the System option.
  2. Scroll down the options list and click the About option at the bottom.
  3. Your system specifications will be displayed on the screen, and you need to compare them with QB requirements mentioned below-
    • RAM- 4GB for operating 2-4 computers and 8GB for more.
    • Processor- Your system must have a 2.4 GHz processor or above.
    • Screen Resolution- The screen resolution must be set to 1920×1080.
    • Operating System- You must have Windows 10 or higher to run QBDT smoothly.
    • Internet Speed- Your network connection should deliver 3Mbps on average and a minimum of 1.5Mbps.

Upgrade your system or move to the next solution if the above requirements are met.

Recommend To Read : What is QuickBooks Error 61686?

Solution 2- Launch QB after recreating the QBWUSER.ini file

QBWUSER.ini is a critical program file used to store the information of all the user accounts allowed to access the company file. In case QB fails to process the file during launch, you might face random crashes in the software. Refer to these steps-

  1. Go to your QB folder location on a file explorer and right-click the QBWUSER.ini file inside.
  2. Select the Rename option and save the file after adding ‘.old’ as an extension.
  3. Try running your QB again after rebooting your PC.

Conclusion

We are now at the end of this blog that explains why QuickBooks keeps crashing on your computer. The methods to eliminate the issue are also discussed in the blog which you must use to prevent your QBDT from crashing frequently on your computer in the future.

Consult our team of QB experts at +1-855-856-0042 if you run into problems while using the solutions.

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